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We are specialists in mystery shopping and customer satisfaction research – we do nothing else so we are highly experienced in what we do...
About Mystery Shopping
Mystery Shoppers Ltd was started in 1991 and currently has offices in London, Reading and Devon...
- A Guide To Mystery Shopping
Customer Service can be divided into two elements - the tangible (such as telephone answering times, delivery when promised) and the intangible (how the customer feels about doing business with you).
How Mystery Shopping Can Help You
We offer an accurate, reliable and inexpensive method of quality control which provides you with a means of identifying both good customer service (which can be rewarded) and the not-so-good (which can be performance managed)...
Mystery Shopping Services
Retail, Travel, Home, Telephone, Internet, Customer Satisfaction Research, Paper-based Surveys...
Training & Consultancy Services
We deliver several 'off-the-shelf' customer service training courses...
Becoming A Mystery Shopper
Initially, we will add you to our database of Mystery Shoppers. Then, when we need someone in your area who matches your profile, we'll give you a call and describe the project to see if you are interested...
About Us
Mystery Shoppers Ltd was started in 1991 and currently has offices in London, Reading and Devon...
Contact Us
Please feel free to give us a call and see if we can help...
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