Office Vacancies

BUSINESS DEVELOPMENT MANAGER

We are seeking a highly enthusiastic, motivated and customer-focused individual with excellent communication skills.

The role includes responsibility for growing our client portfolio, dealing with incoming enquiries and proactively identifying new business via a number of channels including networking and cold calling.   The successful candidate will be capable of presenting the company’s services to existing and potential new clients in a self-assured and convincing manner.

Based at our office in Holsworthy, client visits may involve overnight stays in various parts of the UK (3 – 6  nights on average per month) and possible occasional travel outside the UK.   A driving licence is essential.  A company pool car is usually available but it may be necessary on occasion to make use of your own vehicle for business travel (mileage allowance will be payable in such cases). 

Key Responsibilities:

New Business Development

 Identify potential areas of new business

  • Respond to incoming enquiries
  • Respond to invitations to tender
  • Identify potential clients and the decision makers within client organisations
  • Research and build relationships with new clients and cold call where appropriate
  • Plan approaches and pitches, design proposals that are tailored around the client,   ensuring they meet the client’s needs and objectives
  • Handle client objections by working through differences and clarifying agreements
  • Ensure well informed hand over of new projects to an Account Director upon receipt of confirmation of order

Existing Clients

  • Work with the appropriate Account Director to produce quotes for potential new projects with their existing clients
  • Work with technical staff and other internal colleagues to meet clients’ needs
  • Arrange and participate in internal and external client debriefs   

Business Development Planning

  • Attend industry functions and conferences and provide feedback to senior management team upon return
  • Present to and consult with the senior management team on business trends with a view to developing new services, products and distribution channels
  • Identify opportunities for campaigns, services and distribution channels that will lead to an increase in sales
  • Research the market and our competitors to highlight the company’s USPs

General

  • Ensure all new data is accurately entered and managed within our  Client Management System
  • Track and record all client activity on our Client Management System

Key Attributes

  • Customer-focused, flexible, committed and enthusiastic team player
  • Ability to remain focused under pressure , manage deadlines and targets and adapt to shifting business needs
  • Confident and intuitive communicator
  • Excellent IT skills – good knowledge of Excel and PowerPoint
  • Ability to build relationships with existing and new clients, determining the appropriate level of follow up on an individual basis

Salary : £25,000 - £30,000 per annum dependent upon skills and experience

Hours of work : Monday - Friday 9am - 5pm (37.5 hours per week)

Holiday entitlement : 20 days per annum plus Bank Holidays

 Our staff benefits include:

  • Regular training and career development
  • Use of flexitime policy
  • Good progression prospects
  • Free on-site parking
  • Regular social events

Please note that DBS and ID/credit checks are routinely carried out for all new employees

 Apply to : recruit@mystery-shoppers.co.uk

 

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